Customer Satisfaction
At Tajirly Store, customer satisfaction is important to us. If you experience any issue with your order, we encourage you to contact our support team so we can review and resolve the matter appropriately.
Eligibility for Returns & Refunds
Returns or refund requests may be accepted for eligible products within a reasonable period after delivery, subject to product condition, availability, verification, supplier policies, and applicable circumstances. To qualify, items should generally remain unused, undamaged, and in their original packaging where applicable.
Non-Returnable Items
Certain products, including customized, digital, downloadable, promotional, clearance, hygiene-sensitive, or time-limited items, may not be eligible for return, exchange, or refund unless otherwise required by applicable laws or approved by our team.
Resolution Options
Refunds, replacements, exchanges, store credits, or alternative resolutions may be offered depending on the nature of the request, product type, transaction status, delivery confirmation, and investigation outcome.
Request Review & Limitations
We reserve the right to decline, limit, delay, or modify any return or refund request in cases involving misuse, suspicious activity, policy abuse, incomplete information, unauthorized claims, excessive requests, or circumstances beyond reasonable operational control.
Fees & Charges
Shipping fees, processing charges, taxes, currency conversion differences, or third-party service costs may be non-refundable where applicable.
Agreement
By placing an order with Tajirly Store, you acknowledge and agree that all return and refund matters will be reviewed fairly, reasonably, and in accordance with our operational policies, supplier agreements, and applicable regulations.
Contact Us
For assistance, please contact our support team through the official contact channels available on Tajirly Store.